SALES / CUSTOMER SERVICE JOB OVERVIEW:
We are looking for a motivated Sales & Customer Service Representative to join our team, PSR USA specializes in automotive aftermarket parts, including bumpers, suspension systems, and other off-road accessories. The ideal candidate has a passion for the automotive industry, strong sales skills, and the ability to provide excellent customer service.
Key Responsibilities:
*Assist customers in selecting the right bumpers, suspension kits, and aftermarket parts for their vehicles.
*Handle inbound and outbound sales inquiries via phone, email, and in-person.
*Provide exceptional customer service by answering product questions, processing orders, and resolving issues.
*Maintain up-to-date knowledge of off-road and performance parts, including product specifications and compatibility.
*Process payments, create invoices, and manage order tracking.
*Work with the inventory team to ensure product availability and accurate stock levels.
*Promote and upsell products to maximize revenue.
*Assist with online sales, including responding to inquiries through e-commerce platforms and social media.
*Stay informed on industry trends and new product releases.
Required Qualifications & Skills:
*Strong knowledge of off-road, 4x4, and performance parts (bumpers, suspension, wheels, etc.).
*Excellent communication and customer service skills.
*Ability to work in a fast-paced environment and handle multiple tasks.
*Basic knowledge of inventory management and order processing.
*Experience with e-commerce platforms and ERP systems is a plus.
*Ability to work both independently and as part of a team.
Benefits:
Competitive base salary plus bonus scheme
Paid time off and holidays.
Discounts on automotive parts and accessories.
Opportunities for career growth within the company.
Supportive and energetic work environment.
GENERAL MANAGER JOB OVERVIEW:
Seeking an experienced and dynamic General Manager to oversee all aspects of our operations. The General Manager will be responsible for driving business growth, managing daily operations, ensuring customer satisfaction, and leading a team of dedicated professionals in a fast-paced environment. This role requires strong leadership, industry knowledge, and a commitment to excellence in the automotive aftermarket sector.
Key Responsibilities:
*Oversee day-to-day operations of the company, including inventory management, sales, and customer service.
*Develop and implement strategies to increase revenue, improve profitability, and expand market presence in Hurricane and surrounding areas. USA wide.
*Manage, mentor, and motivate a team of employees, fostering a positive and productive work environment.
*Maintain strong relationships with suppliers, vendors, and key customers to ensure quality products and timely delivery.
*Monitor and analyze financial performance, including budgets, sales targets, and operational costs, reporting to senior leadership as needed.
*Ensure compliance with all local, state, and federal regulations, as well as company policies and safety standards.
*Collaborate with the marketing team to promote products and services tailored to the automotive aftermarket community in Southern Utah. USA wide.
*Resolve escalated customer issues and maintain a high standard of service to support repeat business and customer loyalty.
*Stay informed on industry trends, competitor activities, and advancements in automotive aftermarket parts to keep the company competitive.
Qualifications:
*Minimum of 5-7 years of management experience, preferably in the automotive aftermarket, parts distribution, or related industry.
*Proven track record of leadership, with the ability to manage teams and drive operational success.
*Strong understanding of automotive parts, supply chain logistics, and customer needs in the aftermarket sector.
*Excellent communication, negotiation, and problem-solving skills.
*Proficiency in business management software, inventory systems, and financial reporting tools.
*Bachelor’s degree in Business Administration, Management, or a related field (preferred but not required with equivalent experience).
*Ability to work in a fast-paced environment and adapt to changing priorities.
Physical Requirements:
*Ability to occasionally lift up to 50 lbs. and work in a warehouse or retail environment as needed.
*Willingness to travel locally for supplier meetings or industry events when required.
Benefits:
Competitive salary with performance-based bonuses.
Paid time off and holidays.
Opportunities for professional growth and development.
MARKETING JOB OVERVIEW:
Do you have a passion for offroad racing and the 4x4 industry?
Are you the passionate creator that is always out there to get “THE SHOT”?
Do you want to take the next step in your career by capturing and documenting moments in the PSR team’s history that will live on forever?
For this, you need to have a creative flair and a strong ability to showcase our brand in a visual format. Dedication to being available to travel for offroad racing events is a MUST!
If you can communicate well, are a hard-working team player, and hold a high standard for yourself and those around you...you can thrive here!
You will manage social media channels, plan content calendars, content development, scheduling/posting, reporting and competitor analysis. You will be tasked with attending offroad and track racing events for the PSR race team to gather videos and images for creating engaging content, as well as bespoke products for enthusiast content. Flexible working hours are a must to attend racing events that involve the weekend.
Responsibilities:
*Research and develop content ideas that align with marketing and sales goals.
*Write, edit, and produce engaging content for various digital platforms, including Instagram, Facebook, YouTube, and website.
*Develop and implement social media strategies to increase brand awareness and engagement for both PSR and the PSR race team.
*Create visually appealing graphics, videos, and other multimedia content using design software and tools.
*Coordinate the production process from pre-production through post-production, ensuring high-quality output.
*Manage website updates, ensuring content is current, relevant, and engaging.
*Use analytics tools to measure the effectiveness of content and campaigns, identifying areas for improvement.
Skills Needed:
*Creativity, hard work, positive attitude, strong attention to detail, and dedication are a must.
*Must be willing to go the extra mile.
*Experience in content conception and understanding where the content will fit within the brand objectives for PSR.
*Experience in photography and videography and post-production for the digital and social space.
*Design execution for social and digital outputs.
*Proven experience working with a highly functioning sales and race team.
*Experience in Adobe Suite, Photoshop, InDesign, Illustrator.
*Proficiency in digital marketing tools and platforms, such as Google Analytics, SEO tools, social media management software, and email marketing platforms.
*Strong graphic design skills with experience using design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
*Excellent written and verbal communication skills, with the ability to create engaging and persuasive content.
*Strong interpersonal skills, with the ability to collaborate effectively with cross-functional teams, including sales, product, and development/IT teams.
*Ability to analyze data and metrics to assess the performance of digital marketing campaigns and content.
*Strong problem-solving skills and the ability to make data-driven decisions to optimize marketing strategies.
*Strong organizational skills and the ability to manage multiple projects simultaneously, meeting deadlines and maintaining high-quality standards.
*Drone flying skills are advantageous.
Benefits:
Paid time off and holidays.
Discounts on automotive parts and accessories.
Supportive and energetic work environment.
RACE PREP JOB OVERVIEW:
Have you been contemplating moving to Southern Utah?
Are you ready to commit to a new location and a position?
Are you passionate about UTV prep and working in a race team every day? Do you have the skills to co-pilot as a navigator in some of the toughest terrains? We're looking for dedicated individuals to join our team!
Key Responsibilities:
* Race Prep: Ability to provide full race prep for UTV's. Experience with other race vehicles advantageous. (MUST be able to show references / 5 + years’ experience working with UTV’s].
Qualifications:
*Proficient in all facets of UTV PREP with extreme attention to detail. Fabrication, electrical, CAD, engine, drivetrain, sheet metal, shock tuning a plus.
* Suitable candidate must be experienced and have the desire to navigate in both USA and Mexican desert races and be passionate in the roll with a desire to win. There will also be support required for various other motorsport events. A dedication to the role and motorsports is required.
* Navigation skills using GPS, maps, race notes.
* Proficient in chase support and pit crew logistics.
* Physically fit and able to navigate longer events.
* Strong teamwork and communication skills.
*Desire to work within a team and do what is necessary in the race team to win.
* Must be flexible in the role and be able to provide support and work within the business. This includes but not limited to Installation of automotive and UTV product for customers cars, workshop assistance in other areas. The role is prep and race based but at times will be required to work in other departments.
What We Offer:
* A chance to be a part of a high-energy, passionate racing team.
* Paid time off and holidays.
* Competitive compensation based on experience
* Travel opportunities to race events.
* A fast past and exciting work environment.
DO NOT APPLY IF YOU’RE ONLY THINKING ABOUT A POSITION LIKE THIS. ONLY APPLY IF YOU ARE SERIOUS. IF YOUR NOT READY DO NOT APPLY!